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Barcode payment scam: 'take this barcode to CVS, Walgreens or Walmart'

A caller says you have a warrant, a fine or an overdue utility bill. To clear it today, they'll text or email you a barcode. You take it to a store like CVS, Walgreens or Walmart, the cashier scans it and you hand over cash. It feels official because a real store and a real register are involved.

On November 9, 2026, the Horry County Sheriff's Office in South Carolina warned that people posing as deputies were telling victims to take a barcode to a pharmacy and deposit cash to resolve a fake warrant. South Carolina's Department of Consumer Affairs has warned about the same trick with fake utility shutoff calls.

What the message looks like

Text message · example, not real

From: 555-0137

Sheriff's Office Civil Division: As discussed, your warrant can be cleared today with a bond payment. Show this barcode at the CVS or Walgreens register and pay $1,800 cash.

[barcode image] Do not discuss this case with store staff. Stay on the line with the deputy until payment is confirmed.

This is a made-up example based on the Horry County Sheriff's Office and South Carolina Department of Consumer Affairs warnings. The number and amount are fictional.

How this scam works

Retail cash-payment barcodes are a real service. People use them to pay some bills or load money into accounts. Scammers generate a barcode tied to an account they control and send it to you. When the cashier scans it and you pay, the cash goes to the scammer, not to a court, sheriff or utility.

The South Carolina agency says scammers may use the barcode to have you load gift cards, prepaid cards, cryptocurrency or 'e-cash', and that they pretend to be law enforcement demanding a fine or a utility threatening to cut off service. The FTC warned in 2024 about utility impostors sending barcodes to pay at Walgreens, CVS or Walmart.

The caller usually stays on the phone while you drive to the store and may coach you on what to tell the clerk. That pressure is the point: it keeps you from hanging up and calling the real office. Some store clerks recognize the pattern, but you can't count on it.

Red flags

  • Anyone who says you'll be arrested, or your power cut off, unless you pay today.
  • A barcode sent by text or email with instructions to pay cash at a store register or kiosk.
  • Being told to stay on the phone while you go to the store, or to keep the reason secret from the clerk.
  • A 'deputy', 'court officer' or 'utility agent' who demands payment over the phone. Horry County says its deputies never ask for payment over the phone, especially through Bitcoin, wire transfers or barcodes.
  • Caller ID that shows a real agency name or number. It can be spoofed.

How to tell it’s fake

  1. Hang up and call the sheriff's office, court or utility at a number you look up yourself on its official website or your bill.
  2. Ask whether there's really a warrant, fine or overdue balance, and how that office accepts payment.
  3. For a utility, log in to your account through the utility's own website or app to check your balance.
  4. If it still sounds real, talk it over with a family member or a scam expert before you pay anything.

What to do if you clicked, paid or shared info

Don’t panic, and don’t blame yourself. These scams are built by professionals. Act quickly, one step at a time.

If you clicked a link or called back

  • If you only received the barcode, don't take it to a store. Block the number, save the text and report it to the agency or utility being impersonated.

If you paid

  • If you paid at a store, act fast. South Carolina's consumer agency says to contact the company you used to send the money and ask for help reversing the payment, so call or visit the store with your receipt right away. File a police report too.

If you shared personal info, a password or a code

  • If you gave your Social Security number, bank details or account login, call your bank, change passwords and consider a credit freeze. Expect the scammer to call back with a new reason to pay.

Where to report and get help (U.S.)

If a message seems legit and you’re still not sure, get a second opinion before you act. Reporting helps stop scammers, even if money can’t be recovered. If you are in danger, call 911.

  • Your bank or card issuer
    Call the number on the back of your card or on your statement, not one from the message. Ask them to stop or reverse the payment and to watch the account.
  • Federal Trade Commission (FTC) · ReportFraud.ftc.gov
    Report the scam and get a step-by-step recovery plan.
  • FBI Internet Crime Complaint Center (IC3) · ic3.gov
    Report scams that happened online, especially if money was lost. Include phone numbers, websites and payment details.
  • AARP Fraud Watch Network Helpline · aarp.org helpline
    Free, for anyone of any age: trained volunteers help you sort out next steps. 877-908-3360, Monday to Friday, 8 a.m. to 8 p.m. Eastern.
  • IdentityTheft.gov · IdentityTheft.gov
    If you shared your Social Security number or someone opened accounts in your name.

How Gmork Scam Guard would warn you

Scam Guard runs in Chrome and Edge on your computer, so it can't hear phone calls or read texts on your phone. If a 'fine' or 'utility' email with a payment barcode or link reaches your inbox on your computer, it checks the sender and page and warns about urgent payment demands.

Scam Guard can miss things, so the checks above still matter. See what it warns about and what it keeps private.

Questions people ask

Would a sheriff's office or court send me a barcode to pay a fine?
Horry County's sheriff's office says its deputies never ask for payment over the phone, including through barcodes. Contact the office yourself through its official number to ask about any warrant or fine.
Can a utility send me a barcode to pay my bill?
Some utilities do offer pay-at-a-store options, so a barcode alone isn't proof of a scam. A threat of same-day shutoff plus a barcode sent during an unexpected call is a strong warning sign. Check your balance through the utility's own website, app or the number on your bill.
Why does the caller want me to stay on the line?
Staying on the phone keeps you from thinking it over, calling the real office or listening to a clerk who recognizes the scam. A real agency won't object if you hang up and call back.

Sources

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